Shipping policy

Shipping Policy

Last updated: [01/04/2026]

Thank you for shopping with Lady Daisy Store. Below you will find all the information regarding our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Please note:

  • Orders are not shipped or delivered on weekends or holidays
  • During high-demand periods, processing times may be slightly delayed

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • United States: 3–7 business days
  • International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

Free Shipping

We offer free shipping on orders over £120 (if applicable).

Order Tracking

Once your order has shipped, you will receive an email with a tracking number so you can monitor your delivery in real time.

Shipping Delays

We are not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply.

These charges are determined by your country and are not included in our prices or shipping fees.

Incorrect Shipping Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If you experience an issue, please contact the shipping carrier directly.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

Contact Us

If you have any questions about shipping, please contact us:

📧 charmsweet.dg@gmail.com
📞 +44 7868 509949